Linux on SER9.
- #105
I checked my SN and it starts with C … my current BIOS version is V103 15_65; so could someone confirm that flashing the ‘Start with Y V103’ version is correct?
- Edited
- #107
gukin That was the issue indeed. Thanks so much!
Did not want to go the full way and reinstall with Ubuntu just yet, so I installed the Mainline Kernels package and pushed my Mint to 6.12.3-061203-generic.
And it came right up in a straight and extremely fast boot.
Unsure if it has any other side effects, I am almost sure of it.
But for now at least I am no longer running in compatibility mode :)
Wishing You all a good ride into the next year.
See Ya in 2025
(EDIT: For the first time -> Ser9 now is able to come back from power settings, both black screen and suspend work as they should.)
- #109
What speeds do you achieve with SSDs in Linux?
The drive is identified as: CT1000P3PSSD8
Which corresponds to: Crucial P3 Plus 1TB PCIe M.2 2280 SSD
Sequential read speed should be 5 GB/s, but I am only getting 1.7 GB/s.
$ sudo dd if=/dev/disk/by-path/pci-0000:61:00.0-nvme-1 of=/dev/null bs=8192 count=1048576
1048576+0 records in
1048576+0 records out
8589934592 bytes (8.6 GB, 8.0 GiB) copied, 5.02471 s, 1.7 GB/s
- #110
Any update on when a new BIOS version will be released for the “version 2” boards?
I’d also be interested to know of the differences between board versions, as if this version is not going to be receiving the same level of support then I’d be tempted to return my device.
- Edited
- #112
I experienced the black screen issue when tried to install Linux, first Kubuntu, then KDE Neon, here is what I did to fix it and it works.
First step is to update the BIOS as explained here
> [](https://dr.bee-link.cn/?dir=uploads%2FSER%2FSER9--AI-9-HX-370%2FBIOS)
> [](https://dr.bee-link.cn/uploads/SER/SER9--AI-9-HX-370/BIOS/Use-USB-to-flash-BIOS-SER9-V103_15_68_Y.pdf)
Download the SER9-V103_15_68_Y-for-solving-the-blue-screen-problem-when-inserting-the-graphics-card-into-the-expansion-dock.zip file and flash it as explain in the PDF above.
Above are the links for the SER9 with serial numbers starting with Y, mine was like this, bottom of the computer you can read it, there is a label.
Then just plug-in the USB and when you boot the flashing process will start automatically, at least this was the case with me, wait to finish and reboot.
Second step is when you boot the linux installation iso to select the nomodeset safe graphics mode when asked, thus you will be able to boot without experiencing the issue, after step 3 you can switch to normal mode graphics.
Third step is to INSTALL the specific linux kernel dynamic AMD drivers, boot as pointed out in step two.
Make sure you have the linux-headers package installed, dkms and build-essential packages installed!
On my system KDE neon I had them all installed by default, example is the linux headers package below, just in case check for your specific case.
~# dpkg -l | grep linux
ii binutils-x86-64-linux-gnu 2.42-4ubuntu2.3 amd64 GNU binary utilities, for x86-64-linux-gnu target
ii console-setup-linux 1.226ubuntu1 all Linux specific part of console-setup
ii cpp-13-x86-64-linux-gnu 13.3.0-6ubuntu2~24.04 amd64 GNU C preprocessor for x86_64-linux-gnu
ii cpp-x86-64-linux-gnu 4:13.2.0-7ubuntu1 amd64 GNU C preprocessor (cpp) for the amd64 architecture
ii g++-13-x86-64-linux-gnu 13.3.0-6ubuntu2~24.04 amd64 GNU C++ compiler for x86_64-linux-gnu architecture
ii g++-x86-64-linux-gnu 4:13.2.0-7ubuntu1 amd64 GNU C++ compiler for the amd64 architecture
ii gcc-13-x86-64-linux-gnu 13.3.0-6ubuntu2~24.04 amd64 GNU C compiler for the x86_64-linux-gnu architecture
ii gcc-x86-64-linux-gnu 4:13.2.0-7ubuntu1 amd64 GNU C compiler for the amd64 architecture
ii libselinux1:amd64 3.5-2ubuntu2 amd64 SELinux runtime shared libraries
ii libv4l-0t64:amd64 1.26.1-4build3 amd64 Collection of video4linux support libraries
ii libv4lconvert0t64:amd64 1.26.1-4build3 amd64 Video4linux frame format conversion library
ii linux-base 4.5ubuntu9 all Linux image base package
ii linux-firmware 20240318.git3b128b60-0ubuntu2.6 amd64 Firmware for Linux kernel drivers
ii linux-generic 6.8.0-51.52 amd64 Complete Generic Linux kernel and headers
ii linux-generic-hwe-24.04 6.8.0-51.52 amd64 Complete Generic Linux kernel and headers
ii linux-headers-6.8.0-51 6.8.0-51.52 all Header files related to Linux kernel version 6.8.0
ii linux-headers-6.8.0-51-generic 6.8.0-51.52 amd64 Linux kernel headers for version 6.8.0 on 64 bit x86 SMP
ii linux-headers-generic 6.8.0-51.52 amd64 Generic Linux kernel headers
ii linux-headers-generic-hwe-24.04 6.8.0-51.52 amd64 Generic Linux kernel headers
ii linux-image-6.8.0-51-generic 6.8.0-51.52 amd64 Signed kernel image generic
ii linux-image-generic 6.8.0-51.52 amd64 Generic Linux kernel image
ii linux-image-generic-hwe-24.04 6.8.0-51.52 amd64 Generic Linux kernel image
ii linux-libc-dev:amd64 6.8.0-51.52 amd64 Linux Kernel Headers for development
ii linux-modules-6.8.0-51-generic 6.8.0-51.52 amd64 Linux kernel extra modules for version 6.8.0 on 64 bit x86 SMP
ii linux-modules-extra-6.8.0-51-generic 6.8.0-51.52 amd64 Linux kernel extra modules for version 6.8.0 on 64 bit x86 SMP
ii linux-sound-base 1.0.25+dfsg-0ubuntu7 all base package for ALSA and OSS sound systems
ii linux-tools-6.8.0-51 6.8.0-51.52 amd64 Linux kernel version specific tools for version 6.8.0-51
ii linux-tools-6.8.0-51-generic 6.8.0-51.52 amd64 Linux kernel version specific tools for version 6.8.0-51
ii linux-tools-common 6.8.0-51.52 all Linux kernel version specific tools for version 6.8.0
ii pptp-linux 1.10.0-1build4 amd64 Point-to-Point Tunneling Protocol (PPTP) Client
ii util-linux 2.39.3-9ubuntu6.1 amd64 miscellaneous system utilities
ii util-linux-extra 2.39.3-9ubuntu6.1 amd64 interactive login toolsNext just install amdgpu-dkms package as shown below, this will install and the amdgpu-dkms-firmware package, make sure the repo is edited correctly in the echo command, mine was noble, because KDE neon is actually ubuntu noble.
Checking what version of linux you have
# lsb_release -a
No LSB modules are available.
Distributor ID: Neon
Description: KDE neon 6.2
Release: 24.04
Codename: nobleInstalling amdgpu-dkms
echo "deb [arch=amd64 signed-by=/etc/apt/keyrings/rocm.gpg] https://repo.radeon.com/amdgpu/latest/ubuntu noble main" | sudo tee /etc/apt/sources.list.d/amdgpu.list
apt update
apt install amdgpu-dkmsCommand above will compile the AMD driver inside the kernel and when you reboot the issue is gone. Upon installing a new kernel, dkms will rebuild the driver with the new kernel automatically.
You can confirm things running the command below.
~# dkms status
amdgpu/6.10.5-2095006.24.04, 6.8.0-51-generic, amd64: installedThat’s it! You will have a working linux installation.
- #113
Just letting the forun know that once I updated the BIOS of my new SER9, the latest version of Manjaro Cinnamon loaded and booted up correctly. I have been using it all day every day since with no issues at all - rock solid and stable… 👍
- #114
Testing with endeavourOS:
dmidecode 3.6
Getting SMBIOS data from sysfs.
SMBIOS 3.7.0 present.
Table at 0×78254000.
Handle 0×0000, DMI type 0, 26 bytes
BIOS Information
Vendor: American Megatrends International, LLC.
Version: STX.3xx.SER9.V103.P8C0M0C15.68.Link.GID.Linux_kimi_v1
Release Date: 12/13/2024
Address: 0xF0000
Runtime Size: 64 kB
ROM Size: 32 MB
Characteristics:
PCI is supported
BIOS is upgradeable
BIOS shadowing is allowed
Boot from CD is supported
Selectable boot is supported
BIOS ROM is socketed
EDD is supported
ACPI is supported
BIOS boot specification is supported
Targeted content distribution is supported
UEFI is supported
BIOS Revision: 0.0
Everything works fine for now with no crashes.
- Edited
- #115
ximejo
Hello,
I am glad to hear that.
Best regards!
Wendy
Customer Support
Hello,
Thank you for your advice.
We will feedback to the relevant personnel.
Best regards!
Wendy
Customer Support
[unknown]
Hello,
Thank you for your advice.
We will feedback to the relevant personnel.
Best regards!
Wendy
Customer Support
- #116
Has anyone tried running a linux kernel lower than 6.10? I want to run Elementary OS 8 which is built on Ubuntu 24.04 LTS and running kernel 6.8.
- #119
I’m glad to see that progress has been made in resolving the black screen issue on the SER9. I’ve also confirmed that the BIOS version STX.3xx.SER9.V103.P8C0M0C15.68.Link.GID.Linux_kimi_v1, released on 12/13/2024, works well with Fedora 41 (Linux kernel 6.12.7-200.fc41.x86_64) with GPU hardware acceleration enabled.
An additional improvement I noticed with this BIOS version is that it enables the built-in speaker and microphone of the Apple Studio Display. I assume this update allows the monitor to function as a USB hub, which was not previously available.
However, I did encounter some instability with certain software in my environment. For instance, Firefox reproduces the black screen issue when playing YouTube videos on the Apple Studio Display. The monitor blinks once and then goes completely black during video playback. It seems that the system loses the monitor connection due to the video playback in Firefox. Interestingly, Chrome appears to be free from this issue.
I wanted to share these observations in case they help with further improvements or troubleshooting. Thanks for the team’s ongoing support.
- #121
Before updating my bios, please can I double check… I have a “B” serial number SER9 (BHX374BF10261). Should I load the “Y” bios?
Thanks
- #122
changseok
Hi,
I’m also using Fedora 41 and I can confirm the instabilities you mentioned especially with Firefox and Youtube videos. The issue here seems to be related to the power management in the amdgpu module.
If you have a look at dmesg, you’ll notice something similar to
amdgpu 0000:64:00.0: amdgpu: ring vcn_unified_0 timeout, signaled seq=64230, emitted seq=64231
amdgpu 0000:64:00.0: amdgpu: Process information: process RDD Process pid 4357 thread firefox:cs0 pid 4927
followed by a GPU reset (this is visible as the “black screen” blinking for a moment).
I’ve found many people reporting this sort of error with various devices including discrete desktop AMD GPU chips and finally found two workarounds to make it run stable for me in all tested situations:
Add
amdgpu.dpm=0to the kernel command line parameters. You can edit the corresponding file in /boot/loader/entries for your currently installed kernel and you can edit /etc/kernel/cmdline to have it automatically applied to future kernel updates.
Drawback: The kernel log is flooded with stack traces starting withamdgpu 0000:64:00.0: amdgpu: (-95) failed to switch to video power profile modemessages, which don’t seem to have other side effects.Less invasive seems to be
echo high > /sys/class/drm/card1/device/power_dpm_force_performance_level, which does not cause the kernel warnings mentioned above. This has to be entered as root after every reboot. It is running fine for me for a few days now and I’m planning to persist it as a UDEV rule as indicated at https://wiki.archlinux.org/title/AMDGPU (sections 5.3.4 or 6.3 - but beware: they write card0, on SER9 it is card1). I also compared the power usage of this approach to the default settings. It seems to consume 0.8W to 1W more, which is worth the benefit IMHO.
Best regards,
Andreas