Windows Fastboot functionality on SER8 not working?

DragonFly

Model: 8745HS
Bios: HPT.8xxx.SER8.V029.P8C0M0C15.08.Link

The PC is working fine. However I can’t seem to get the Fast boot functionality to work properly.
There seems to be NO difference at all in startup times between ‘normal’ restarting or when using Fastboot (PC shutdown -> Restart). It’s taking about the same time when Fastboot is enabled in Power Config settings compared when this setting is off. Booting should be relatively instant when Fastboot option is ON.

Any ideas why there seems to be no difference in boot times?

Any ideas

support4

DragonFly
Hi there
May i know did you enable a lot of startups ?
Please disable startups as less as you can .

and clean the trash in the system as well

DragonFly

No, not really. Running the default Beelink installed windows (and a default BIOS setting).
This is when I run powercfg -a

C:\>powercfg -a
The following sleep states are available on this system:
    Standby (S0 Low Power Idle) Network Connected
    Fast Startup

The following sleep states are not available on this system:
    Standby (S1)
        The system firmware does not support this standby state.
        This standby state is disabled when S0 low power idle is supported.

    Standby (S2)
        The system firmware does not support this standby state.
        This standby state is disabled when S0 low power idle is supported.

    Standby (S3)
        The system firmware does not support this standby state.
        This standby state is disabled when S0 low power idle is supported.
        The current Device Guard configuration has disabled this standby state.

    Hibernate
        The hiberfile type does not support hibernation.

    Hybrid Sleep
        Standby (S3) is not available.
        Hibernation is not available.
        The hypervisor does not support this standby state.

Is there any other way to check (via commandline) if fastboot is working or something/process is preventing it to do so?

support4

DragonFly

Please try this
1.enable Fast Startup
In Control Panel, click the Power Options. Select the Choose what the power buttons do. check the “Turn on fast startup.”, click save changes.
2.
Please send us a picture of SN number and BIOS version .
So we would be able to know whether it is latest BIOS and send you files accordingly.
Here`s how to check your BIOS version:
https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ

support4

You can check if Fastboot is enabled using the following command:

powercfg /energy
This command will generate a report that you can review to check for any warnings or errors related to Fastboot.

DragonFly

Well….did a fresh Windows install with latest drivers and now Fast boot/startup is working again.
Probably a driver glitch. SER8 now boots in the blink of an eye!
Very happy now…

support6

DragonFly
Hello,

I am glad to hear that.

Best Regards!
Wendy
Customer Support

DragonFly

Hi there, back again

Fast-startup worked until a few days ago. Then it suddenly stopped working. Didn’t install drivers, don’t use Windows update and only attached a USB HDD docking station. Disconnect that, but fast-boot was still not working. So re-installed Windows again with latest drivers…several times. No good. Fast-startup, though ENABLED does not work.

Note: Hibernation DOES work and boots as quick as it supposed to.
Note: I am a software engineer and know how to enable/disable functionalities

Setup:
Windows: 26100.2605
BIOS: HPT.8xxx.SER8.V029.P8C0M0C15.08.Link
SN: Y87454AF50632
Image description

support7

Please try to update the graphics card driver. The driver has been sent to you via private message. Have a nice day!

DragonFly

Did try the graphics driver, which actually was a downgrade from 32.0.12033.1030 to 32.0.11.037.4004. Anyway, it didn’t make any difference.

To start a comparison, I installed Windows 24H2 26100.2894 on another computer (older intel i5 8th gen).

Without installing any drivers (other than Windows found) on the Intel PC, Fast-startup worked out of the box and showed a significantly decrease in boot-time.
Installing the same Windows version on the Beelink SER8, drivers would not be found by Windows itself (which is to be expected). After installing drivers manually and the graphic driver supplied by you, Fast-start up did NOT work. On shutdown, it does show the expected delay (writing kernel, etc. to buffer), but on restart, this buffer somehow is not used.

Where’s lies the incompatibility? Is it a driver issue, and if so which one, or is it a BIOS (setting) issue? I had it working ONCE….

DragonFly

I ran a test using the Windows Performance Toolkit (WPT) using this Microsoft guide on the INTEL machine:

setup Windows Performance Recorder (WPR) with the Fast Startup performance scenario
after setup, the WPR would shutdown the PC
the WPR (sheduled task?) would automatically turn the PC back on
after boot, a small window was shown, saying data was being analyzed
On completion, a complete graphic analysis of boot procedures were shown using the Windows Performance Analyzer

Secondly, I started the same using WPT on the SER8, also with the same parameters:

setup Windows Performance Recorder (WPR) with the Fast Startup performance scenario
after setup, the WPR would shutdown the PC
The PC would NOT turn on automatically. It had to be turned on manually
after boot, the same small window would appear, only completely transparent and showing only the WPR in the title bar
after several minutes the WPR stated the recording was not started
tried the above procedure several time, without success.

support7

May i ask have you tried enabling fast boot in the bios?
How long does it take to boot up your computer?

DragonFly

Fast Boot is the BIOS is enabled, but has little to do with the Fast Startup functionality of Windows and all testing I’ve done is with the BIOS defaults.
Image description

A cold boot or a plain reboot takes about 20-25 seconds and depends heavily on attached USB devices which need to be initialized. Normally I only have a USB dongle for mouse/keyboard attached.
A boot (after shutdown) from Hibernation takes about 5-7 seconds
If Fast Startup is enabled in Windows AND the computer is shutdown and restarted, it should take about 5 seconds. That’s what I found when it was working.

In Hibernation mode, the complete state of Windows (opened programmes etc.) is written to hiberfil.sys and shows Windows the same way as you left it after shutdown.
If Fast Startup is enabled, only the Kernel and drivers are buffered to hiberfil.sys and shows a ‘clean’ Windows after restart, but ONLY if the PC has been shutdown first. Fast Startup does not work if you reboot a PC. Only on shutdown data is written to hiberfil.sys

I’m not saying that the SER8 is slow, on the contrary. However, the Fast Startup functionality of Windows should work as it does on every other computer (Intel or AMD based) I’ve had and still have.

DragonFly

Did another test:

Using Windows ISO 24H2 build 26100.2033:
Bios Default
Windows update does not find drivers (to be expected)
Used downloaded drivers provided from Beelink site (No updates!)
Updated these driver manually using device manager

Surprisingly, Fast Startup now works.?!?
However, I do not know why. It seems the SER8 is very picky:

Which Windows build is used
The order in which drivers are installed?

I am now reluctant to update drivers and/or update Windows because Fast-Startup might be broken again.
Anyway, never had that problem with any other PC I’ve used

DragonFly

To show the difference:

Cold Boot
Fast Startup

support6

DragonFly

Hello,

Could you please send your question to our official after-sales email? This is the address: support-pc@bee-link.com
Please send your SN and purchase record again, as well as the link to this forum, so that our customer service colleagues can better check your question.
Have a nice day!

Best regards!
Wendy
Customer Support