Hi there，

Could you please send us a picture of SN on the bottom of the PC ?

I uploaded a photo but it is still pending approval

7 days later

This is the same driver set as on the support site, which doesn’t seem to recognize the audio hardware at all after installation

    Jlwynn Hi there,

    Could you please type the SN here ?
    The picture is too small to see it clearly.

      Jlwynn Could you please also send us the numbers under Y185H3IF50017 ?

        Jlwynn Hi there,

        Sorry, but we don’t have driver for Win11 Enterprise 23H2

          Are there any other versions of your audio driver? I can try anything else you might recommend