SEi12 Mini PC Intel Core i5-12450H Beep Alarm

KKgCobra · 23 Jan

S/N A12453LF60437

Bios is 2022 AMI 2.22.1284

Running Memtest now.

Phone pictures are too big to upload into your system.

It is out of warranty. I bought it December 2, 2023 from Amazon.com

t is out of warranty. I bought it December 2, 2023 from Amazon.com

KKgCobra · 23 Jan

How do I send pictures that are only 120k?

KKgCobra · 23 Jan

Memtest came back with no errors.

support1 · 23 Jan

KgCobra Please upload it to https://mega.nz/ and send me a link ?
Your PC is still under warranty.

KKgCobra · 23 Jan

KKgCobra · 23 Jan

Awesome that it is still in warranty. Pics have been sent.

KKgCobra · 23 Jan

Going to rerun Memtest and send picture of the results.

support1 · 24 Jan

KgCobra Hi there,

From the pictures, the RAM seems good.
Please update the BIOS. It is in your private message

KKgCobra · 24 Jan

support1
Result of flashing BIOS did not fix issue.

support1 · 24 Jan

KgCobra Hi there, please contact our support for repair , here is our email Support-PC@bee-link.com

KKgCobra · 24 Jan

Is there a reference ticket or case number? Do I have to describe everything in the email or just refer to this forum chat?

Please advise what information is required. Thank you.

support1 · 26 Jan

KgCobra Hi there,

Yes, you can use the post as the reference when you send email to us