SEi12 Mini PC Intel Core i5-12450H Beep Alarm

KgCobra

The pc is beeping in 4 pulse increments. I cannot find an explanation of what this alarm is telling me. My guess is the fan has stopped working and it’s getting hot. Can you confirm what the alarm is?

S/N A12453LF60437

KgCobra

Disassembled and confirmed the fan is working. Other bios 4 beep codes equal a timer error. I noticed the battery appears to be glued and wired. Can the battery be replaced?

KgCobra

Bios is 2022 AMI 2.22.1284

Please will you respond? PC boots up fine, but alarm is too loud to deal with.

AMI beep error code says 4 beeps require motherboard repair.

support1

Hi there,

Please send us a picture of SN on the bottom of the PC.
① Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. On Save&Exit page, please click Restore defaults, press enter to confirm, then press F4 to save.
② Please use Memtest to test the RAM.
③Please press delete key as soon as you turn on the PC, so that you can go to BIOS. Please send us a picture of the Main page.
We will check if you need to update the BIOS.

KgCobra

How do I send pictures that are only 120k?

KgCobra

S/N A12453LF60437

Bios is 2022 AMI 2.22.1284

Running Memtest now.

Phone pictures are too big to upload into your system.

It is out of warranty. I bought it December 2, 2023 from Amazon.com

It is out of warranty. I bought it December 2, 2023 from Amazon.com

It is out of warranty. I bought it December 2, 2023 from Amazon.com

t is out of warranty. I bought it December 2, 2023 from Amazon.com

KgCobra

Memtest came back with no errors.

support1

KgCobra Please upload it to https://mega.nz/ and send me a link ?
Your PC is still under warranty.

KgCobra

https://mega.nz/file/SApH0BxC#lCS06F9IUtzmehOxc5-sPrJIu29MXy2_Y3cL1nIJC7k

https://mega.nz/file/acpxiTrS#35Ou6sdWhg5qfSVHWYYTwDnjY8CfY9scEx-JeTnIff0

KgCobra

Awesome that it is still in warranty. Pics have been sent.

support1

KgCobra Hi there,

From the pictures, the RAM seems good.
Please update the BIOS. It is in your private message

KgCobra

Going to rerun Memtest and send picture of the results.

https://mega.nz/file/CQpBAC4J#DgudU3WmI1twQCLgWWN6ZUDgaITxEeWQOE_Y9crhQ_Y

KgCobra

support1
Result of flashing BIOS did not fix issue.

https://mega.nz/file/7UJS1abB#yfpNBzO5lsNlqlW-w-Bzpxt3GhZToi0kEUU4jhil-aw

https://mega.nz/file/CdZwAKIB#9AXuyaz0_iKjpr1qHxhpSuoB2kJguj95Qbv2UiTR3CA

support1

KgCobra Hi there, please contact our support for repair , here is our email Support-PC@bee-link.com

KgCobra

Is there a reference ticket or case number? Do I have to describe everything in the email or just refer to this forum chat?

Please advise what information is required. Thank you.

support1

KgCobra Hi there,

Yes, you can use the post as the reference when you send email to us