• RRich

    • Post #13
    • #13

    Please sent me act key fot win pro 11. Thank you

    Product: Mini PC
    88.023880834GA0
    SN:BHX375FH70358
    SER9Pro-L-321TBVK0W64PRO-DP/XA

      Rich
      Hi there,the key had send to you,please check “discuss privately”

        Bios version 5800H604
        Date 3/18/24
        Serial # Y58004GG60253
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        Please point to any and all updates please.
        I am also updating to Windows 11 from 10 so I assume I will need a new Windows Key.?
        Thank You

          Hammyj

          Hello there,

          The lastest BIOS file and the windows key are send for you, please check your PM.

          It is recommended that you can go to Microsoft official website to download the corresponding win11 PRO system file to install, this is the tutorial: https://url.bee-link.cn/74zu

          Please remember to backup the data.

          Have a nice day!

            Thank you for the response.
            I have formatted my USB stick (60 GB)
            I copied the download to the USB stick
            When restarting I do not get an option to boot from the USB? Restarted several times.
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              I need to reflash and update my bios, where do I download the files? And which one should I use? Image description

                Any info on the bios is definitely helpful. I also noticed in the bios a mention of Fedora. Which means someone at some point installed Linux and it installed a grub file for booting. That’s why I need to reflash and update the bios.

                • MMedic

                  • Post #20
                  • Edited
                  • #20

                  Bios version 5800H603
                  Serial # Y58004DG20272
                  Version: ALASKA - 1072009

                  Please point to any and all updates please.

                  What are the advantages of the new BIOS?

                    I got my ser5 5800H, everytime i restarting the bluetooth always in trouble. i neet to enable or disable before it works normally, is that related with driver problem or BIOS problem?

                      Baba I’m not support, but yeah it most likely has to do with the Bluetooth drivers.

                        Hammyj
                        The format of the USB flash drive to install the system should be NTFS, so we suggest you try again.

                        TabascoTX
                        Please provide a screenshot of your machine’s main BIOS page（Please repeatedly press delete key as soon as you turn on the PC, go to BIOS.） and we will check your BIOS version and provide you with the correct BIOS file and tutorial.

                        Medic
                        Please provide a picture of the bottom of your machine with the SN code and a screenshot of your main BIOS page.
                        Latest BIOS changes: default 45W, 54W Resolve AMD Sinkclose vulnerability DP+HDMI version

                        Baba
                        Please provide a picture of the bottom of your machine with the SN code and a screenshot of your main BIOS page.
                        You can try:

                        1. clear CMOS
                          Please clear the CMOS. Please turn off the PC , unplug the power supply, and press the CMOS button (or poke the hole of CMOS with a pin) for about 10 seconds . Next, restart the PC after ten minutes. Here is the tutorial https://mega.nz/file/2nIRGaYI#M2aIM2bkOJshrhE8sK8MNiKopfyHlqyjnn86TypZp2w or https://url.bee-link.cn/5FdW
                        2. Update the bluetooth driver:
                          Link: https://url.bee-link.cn/SzSO
                          Tutorial: https://buildin.ai/50c2dee7-dcde-4707-97d8-dc7eac84a4eb
                        3. We will check your BIOS version and send you the correct link and tutorial.

                                  Below is the download bios instructions and a copy of the the part of the instructions. The instructions specifically state to use FAT32.
                                  Maybe you need to change the instructions!
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                                    Hi! I’m experiencing issues updating the AMD and checked that some users fix this by upddating the BIOS. Here’s my first letter of serial number BHX andImage description

                                    AMD RYZEN AI 9 HX 370 Processors

                                      support6 hi! Please help with my concern

                                        Hammyj
                                        Thanks for your suggestion, we will update the tutorial for flashing the BIOS.

                                        TabascoTX
                                        The latest Blos update has been sent to you
                                        Please see “Discuss Privately”.

                                        mslint
                                        We can’t see your SN code on our side. Please resend the picture with SN code at the bottom of the machine for us to determine which BIOS file you need to update.

                                                support6 Is it safe to share the SN here?? my serial number starts with BHX sir

                                                    support6 which one should i download here? Image description
                                                    do you have any guide on which file to download and how to install this?? or should i use both??