Beelink CS-June Hi support10, your comment that
The SER5 MAX 6800 has its TDP restricted, mainly for the sake of noise reduction and stable performance.
Because this machine is positioned for office work rather than gaming.
This statement is incorrect per your own listing on Amazon, link here.
As mentioned in my last post, there are two issues here that Beelink refused to acknowledge
1) False advertisement, the AMD 6800H and per AMD spec is 45 W. Limiting the TDP to 28W is false advertisement. I have suspicion that the 6800H and 6800U is the same system hence the TDP is capped at 28 W TDP from the bios and the power supply of both systems provided is only 65W (19V 3.42A). So if the systems are designed the same, then the heat removal capacity is limited to only 28W and cannot be changed. If you apply the normal design spec of 45W the system will be overly loud and possible overheat over time.
2) The 2nd issue is what Feahnor and LLeovitis has been highlighting to you regarding the AMD 6800U chip that also exhibit the same behavior as the 6800H chip. When running a game, the TDP is capped at 15W instead of the 28W that Beelink has capped it. This causes the CPU to lack power and downlocks to 400 Mhz. All the proof is in my original post. Please review it carefully and send it over to your R&D team.
I see from your most recent post that you are still avoiding the issue and claiming this is a design function where the difference in power consumption values between AIDA64 testing and actual game usage is normal with some long explanation. Again, this is not the AMD spec that is posted and hence does not run in similar performance as other systems with the AMD Ryzen 7 6800U chip.
My honest opinion is that Beelink has no intention to correct this problem on both 6800U and definitely not 6800H system. Where the 6800H has another design issue, I have no choice buy to return the product and write an honest review on Amazon.
Thank you for your time.
Have a nice day.
