SER Series Driver and BIOS download

Baba

I got my ser5 5800H, everytime i restarting the bluetooth always in trouble. i neet to enable or disable before it works normally, is that related with driver problem or BIOS problem?

TabascoTX

Baba I’m not support, but yeah it most likely has to do with the Bluetooth drivers.

support6

Hammyj
The format of the USB flash drive to install the system should be NTFS, so we suggest you try again.

TabascoTX
Please provide a screenshot of your machine’s main BIOS page（Please repeatedly press delete key as soon as you turn on the PC, go to BIOS.） and we will check your BIOS version and provide you with the correct BIOS file and tutorial.

Medic
Please provide a picture of the bottom of your machine with the SN code and a screenshot of your main BIOS page.
Latest BIOS changes: default 45W, 54W Resolve AMD Sinkclose vulnerability DP+HDMI version

Baba
Please provide a picture of the bottom of your machine with the SN code and a screenshot of your main BIOS page.
You can try:

TabascoTX

support6 Image description

mslint

support6 hi! Please help with my concern

Hammyj

Below is the download bios instructions and a copy of the the part of the instructions. The instructions specifically state to use FAT32.
Maybe you need to change the instructions!
Image description

support6

Hammyj
Thanks for your suggestion, we will update the tutorial for flashing the BIOS.

TabascoTX
The latest Blos update has been sent to you
Please see “Discuss Privately”.

mslint
We can’t see your SN code on our side. Please resend the picture with SN code at the bottom of the machine for us to determine which BIOS file you need to update.

TabascoTX

Hammyj My SER7 would not flash until i formatted my USB Drive to FAT32. For whatever reason it wouldnt run with the USB in NTFS or FAT formats. I couldnt even get a shell command prompt to show up. And Win11 doesn’t give the option to format in FAT32. Just NTFS or FAT. I had to use my Linux laptop to format it.

mslint

Hi! I’m experiencing issues updating the AMD and checked that some users fix this by upddating the BIOS. Here’s my first letter of serial number BHX and Image description

AMD RYZEN AI 9 HX 370 Processors

mslint

support6 Is it safe to share the SN here?? my serial number starts with BHX sir

mslint

support6 which one should i download here? Image description
do you have any guide on which file to download and how to install this?? or should i use both??

TabascoTX

support6 It’s getting stuck at the usb screen. I never get the option to type in anything. The shell command line never comes up so I can’t type in commands. It loads the usb, I’m seeing what’s in the instructions. But the shell command line never starts.

support6

mslint
We need detailed information to confirm this, so if you are concerned, you can send it to us via “Discuss Privately”.

Jackal
Hello there,
Here are some potential solutions:

Please clear the CMOS. Please turn off the PC , unplug the power supply, and put the pin in the pinhole and press it for about 10 seconds , restart the PC after ten minutes. Here is the tutorial [https://mega.nz/file/XypwTISY#DVT0BsjOgiPkZ-drQaj88JH9Z7f7qpKGP2E3nMHW8ms]
Make sure that the distance between the PC and the router is less than 6 meters.
Please uninstall the wifi driver and then resatart the PC to see if it works.
Please right click the windows —setting -troubleshooting —other toubleshooters— internet—run , let the PC diagnose the problem and solve it automatically.
Please update the driver. Here is the driver source : [https://url.bee-link.cn/SzSO] Here is the tutorial of updating the driver : https://buildin.ai/50c2dee7-dcde-4707-97d8-dc7eac84a4eb
Go to device manager , click the property of the Intel WiFi driver —advanced–choose property 802 ax, value also choose 802 ax.
Please make sure your WIFI signal is full.
Please right click the windows–computer management–double click Services–①Wlan auto config–start the service, ②WWAN Auto config —start the service.
Please go to the windows terminal (admin) > type in : sfc /scannow > then wait until finished.
Please try this software [https://mega.nz/file/X7hGVZwb#1tA5wEJhxH8BDtKxeB5qS2ZiIEUByAVZoOnzhSf4-Pg]
Right click windows –go to settings—network & internet—-Advanced network settings–network reset–reset now
Please right click the windows–computer management–double click Services–bluetooth–start the service.
Please right click the windows —setting -troubleshooting —other troubleshooters— bluetooth—run , let the PC diagnose the problem and solve it automatically.
Please go to the windows terminal (admin) > type in : sfc /scannow > then wait until finished.

TabascoTX

Please try to clear the CMOS:
First, Please turn off the PC , unplug the power supply, and press the CMOS button (if no CMOS button, please put the pin in the CMOS pinhole and press it ) for about 10 seconds , restart the PC after ten minutes. Here is the tutorial https://mega.nz/file/XypwTISY#DVT0BsjOgiPkZ-drQaj88JH9Z7f7qpKGP2E3nMHW8ms or https://url.bee-link.cn/5FdW
Please provide us with the page that your machine is stuck on so that we can judge it.

Jackal

Hello, good morning, I have a problem with my Beelink mini PC. Yesterday it suddenly rebooted and when I came back from rebooting, the Wi-Fi and Bluetooth connection disappeared. I can’t find them. I can’t download any drivers. I used Driver Booster and it doesn’t show either of them. I really don’t know what to do anymore. Please, if anyone knows how I can solve this problem, I would appreciate it. Good morning, I am attaching the information for my mini PC.

b02afcb3c9c1ca733e0dac79f682d698-compressed.pdf

84kB

TabascoTX

support6 Image description
The usb loads, but there is not command line for me to type into. And I already reset the CMOS.

sunstar

Hi. The NIC on my SER5 mini PC is not working reliably. Windows has installed a Realtek driver from 2018. Could you please provide me with the most recent BIOS and network card driver. For reference, the BIOS version is reported as 5800H604. The serial number is Y58004FF70300.

support10

TabascoTX

Hello TabascoTX,

Please send us a picture of the SN on the bottom of the PC.

Here are possible solutions:
①Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. On Save&Exit page, please click Restore defaults, press enter to confirm, then press F4 to save.

②Please press delete key as soon as you restart the PC, so that you can go to BIOS. Then go to boot page, set SSD as the first option.

③Please take out the SSD and reset it securely.

④Please reinstall the system.
It is recommended that you can go to Microsoft official website to download the corresponding win11 PRO system file to install, this is the tutorial: https://url.bee-link.cn/74zu

Please remember to backup the data.

Have a nice day!

@sunstar

Hello Sunstar

Sorry for the trouble.

Here are some potential solutions:
1.Please clear the CMOS. Please turn off the PC , unplug the power supply, and put the pin in the pinhole and press it for about 10 seconds , restart the PC after ten minutes. Here is the tutorial [https://mega.nz/file/XypwTISY#DVT0BsjOgiPkZ-drQaj88JH9Z7f7qpKGP2E3nMHW8ms]

Make sure that the distance between the PC and the router is less than 6 meters.
Please uninstall the wifi driver and then resatart the PC to see if it works.
Please right click the windows —setting -troubleshooting —other toubleshooters— internet—run , let the PC diagnose the problem and solve it automatically.

5.Please update the driver.
Here is the driver file: https://url.bee-link.cn/SzSO
Here is the tutorial: https://buildin.ai/lizong/share/50c2dee7-dcde-4707-97d8-dc7eac84a4eb

Go to device manager , click the property of the Intel WiFi driver —advanced–choose property 802 ax, value also choose 802 ax.
Please make sure your WIFI signal is full.

8.Please right click the windows–computer management–double click Services–①Wlan auto config–start the service, ②WWAN Auto config —start the service.

9.Please go to the windows terminal (admin) > type in : sfc /scannow > then wait until finished.

10.Please try this software [https://mega.nz/file/X7hGVZwb#1tA5wEJhxH8BDtKxeB5qS2ZiIEUByAVZoOnzhSf4-Pg] or [https://url.bee-link.cn/meE5]

Right click windows –go to settings—network & internet—-Advanced network settings–network reset–reset now
I have sent the BIOS file for your PM, please check it.

Have a nice day!

TabascoTX

support10 Image description
Here is my serial number.

support6

TabascoTX
Have you tried the methods we offer to work on your machine? Is the machine working now?

TabascoTX

support6 do you have instructions on how to reset the SSD? I’m going to try everything this evening.

support6

TabascoTX
Here is a tutorial for installing an SSD: https://mega.nz/file/fnByQBaZ#T0s7uW4lsrI6MwHnw_MLWeViJbJjP_uyR4s_Qv-V9GE

Scrambler
Please send us a picture of SN on the bottom of the PC. (We need two lines of SN code data)
As well as it’s best to provide us with a screenshot of your main BIOS page for a more accurate judgment. (Please repeatedly press delete key as soon as you turn on the PC, go to BIOS.)

Scrambler

Hi, here’s my BIOS info:

Version: SER9T301
Build Date and Time: 01/10/2025 18:03:55
Serial Number: DHX375FG00029

Is it the latest available or should i update?
If i have, what’s the correct bios to download?

Thanks in advance.

« Previous Page Next Page »