Joao Kho
Hello Joao,
Thanks for your reply~
We suggest that you try having the machine repaired at your local repair shop.
Or you can consider sending the machine back to China for paid repair.
This is our corresponding after-sales email address——support-pc@bee-link.com
If you would like to send the machine back for repair, please contact this email address.
Have a nice day~
metal_duc
Hello there,
Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.
If your machine needs to update the BIOS, we will provide you with the corresponding BIOS file and tutorial.
Have a nice day~