GTR9 PRO: RDSEED32 is broken message on startup

InnocentThief

During startup (CachyOS) I get the message “0.237184 RDSEED32 is broken. Please update your firmware” on the GTR9 PRO
What is the latest firmware I can install? I have P110 on it. I can see that there are some new entries under https://dr.bee-link.cn/?dir=uploads%2FGTR%2FGTR9-395%2FBIOS, but I’m not sure if they are only for the new Rev 2.2 version.

Beelink CS-Ian Chan

InnocentThief
Hi , There
Your BIOS is the latest .
Please try and reseat the SSD to make sure it`s firm enough .
And please reinstall the system .

adrianhand

See here pal https://bbs.bee-link.com/d/9679-rdseed32-is-broken-disabling-the-corresponding-cpuid-bit we arent going to get anything out of beelink. They’ll ask you for a photo of your serial number, I suggest you shout into the void instead, maybe you can use your thousand dollar computer to hold a door open like I do.

jotapesse

Beelink CS-Ian Chan Please be mindful of the underlying issue! Your reply is not related nor a solution for this problem. Already being discussed on these threads:

We were previously informed that the much needed BIOS updates required to resolve would be under development with your R&D team. Today’s response from CS-June seem to indicate a possible delivery by mid-May. Hopefully! 🙏

bdika

@Beelink CS-Ian Chan It is now May 26 2026 and I too would appreciate getting the bios fix for this RDSEED32 problem.

Thanks.

Beelink CS-Ian Chan

bdika Hi , There
Our RD team is still working day and night on it .
Sorry to keep you waiting .
We will let you know once we are finished .

jotapesse

Hi everyone! I just noticed the release of the latest BIOS GTRP112 for the GTR9 Pro v1.0. I updated successfuly my GTR9 Pro v1.0 with it and noticed the following updates for the AGESA™ (AMD Generic Encapsulated System Architecture) and CPU microcode (uCode) versions: (read all about it on my comment here). ✅

Achimd1

Hi to everybody,
i updated to the latest Bios GTR112 and the RDSEED32 Problem is solved now, but:

The ACPI-issue, which was solved by the Bios GTR110, is back again!!!

After my machine wake up from Standby after a longer time, the issue is still there again and
my machine run with high er fan speed and don’throttle down.
Do I need to enable the ACPI function in the BIOS to solve these issue?

jotapesse

Hi! Could you please remind us what exactly are the ACPI issues you are finding? Is there a thread about it for the GTR9 Pro? Are you referring to the CPU Power Sleep States support discussed here and the ability to put the GTR9 Pro into Sleep (Standby) power state?

If so, I can confirme I just tested to put the GTR9 Pro to Sleep and it entered the Sleep (Standby S2) state and recovered from it without any issues. But yes, the FANs kept working all the way (but at low speed/RPM) and never stopped working. Not sure if this is an issue. Anyway, probably best to bring that discussion to that thread.

Achimd1

I know that the Fans always keep working at low speed; but if my machine wake up form idle, the Fans are starting with max speed
and don’t throttle down! I must restart my machine to reset the fans to normal work.
I think this is the the Standby (S0) - Low Power Idle state support, which was resolved by the GTR110 Bios!
That’s it.

Beelink CS-Ian Chan

Achimd1
Hi , There
Sorry for the problem .
May I know when it wakes up from idle , will the fan spins for a long time .
Or just a while ?
If it`s just a while , it should be normal in such case.

jotapesse

Achimd1 That’s not my experience, on my unit and with Linux, when running the system on idle (low CPU demand/power) and the FANs running at low speed/RPM and then entering Sleep (S2) the FANs keep running at the same exact speed during the Sleep (S2) state and after waking up/recovering from it. No change at all on the FANs speed/RPM. Have you tried to reset the BIOS to Factory Defaults and they try again?

jotapesse

Beelink CS-Ian Chan Yes, the FANs keep running during the Sleep state for long, I just tried it for about 10 minutes and it never stop running. Typically they are supposed to stop running immediately after entering the Sleep state, right? So I guess there is some issue here?

Achimd1

Beelink CS-Ian Chan

After the machine wake up from idle, the fans keep running all the time, nothing changed.
And yes, even if i set the Bios to Factory Defaults, nothing changed.
After this i set the ACPI Settings to enabled, nothing changed.
My machine runs with Linux CachyOS.

Beelink CS-Ian Chan

Achimd1
Hi , There
Please try this :
Install temperature control & ACPI fan management utilities
sudo pacman -S lm_sensors fancontrol acpi_call thermald

Detect hardware thermal sensors
sudo sensors-detect
Press Enter to accept all default options to load all thermal kernel modules, then reboot the machine after completion.
Enable the system thermal daemon thermald
sudo systemctl enable –now thermald
Function: Takes over CPU/mainboard thermal regulation and automatically restores fan speed control after wakeup.
Configure automatic fan speed adjustment via fancontrol
sudo pwmconfig
The script will automatically read the mainboard fan PWM channels, and set low-speed / stop thresholds based on CPU temperature. Save the configuration when finished.
Enable auto-start on boot after setup:
sudo systemctl enable –now fancontrol

Achimd1

Beelink CS-Ian Chan

Doesn’t work for me, take a look at the screenshots.

Achimd1

Beelink CS-Ian Chan

In Windows 11 this issue doesn’t exist, only in Linux, here CachyOS with Kernel 7.0.11-1 and 7.0.12-1.
Any other idea how to solve this?
Maybe its gonna be away with Kernel 7.1.X?

Achim

Beelink CS-Ian Chan

Achimd1
Hi , There
Please try this way :

Solution 1:

Fix ITE Sensor Driver (Core Fix, resolves the “no modules” error in pwmconfig)
CachyOS is Arch-based. Run the commands below to compile the third-party it87 driver, which enables the system to detect fan PWM channels.

1. Install compilation dependencies

sudo pacman -S linux-headers git base-devel lm_sensors fancontrol thermald acpi_call

2. Download & compile open-source driver for ITE sensor chip

git clone https://github.com/frankcrawford/it87.git
cd it87
make
sudo make install

3. Configure auto-load driver on system boot

echo "it87" | sudo tee /etc/modules-load.d/it87.conf
sudo modprobe it87

4. Rescan hardware sensors and set up fan speed curve

sudo sensors-detect
# Press Enter for all default prompts to load all thermal kernel modules, then reboot after completion
sudo reboot

# Configure fan speed regulation after reboot
sudo pwmconfig
sudo systemctl enable --now fancontrol
sudo systemctl enable --now thermald
```

Achimd1

Beelink CS-Ian Chan

Hello, see my screenshot…

Beelink CS-Ian Chan

Achimd1 Achimd1
Hi , There
Please try this :
Solution 1:
Compile the driver with Clang matching your kernel (Recommended, natively compatible with CachyOS kernel)
bash

Install full build dependencies & Clang toolchain
sudo pacman -S linux-headers git base-devel lm_sensors fancontrol thermald acpi_call clang llvm
Enter the driver source directory
cd ~/Downloads/it87-master
Specify Clang as compiler to match kernel build environment
make CC=clang
sudo make install
Configure automatic driver loading on boot
echo “it87” | sudo tee /etc/modules-load.d/it87.conf
sudo modprobe it87
Rescan thermal hardware and set fan speed curve
sudo sensors-detect
Press Enter for all default prompts, reboot after finishing
sudo reboot

Configure fan speed regulation after reboot
sudo pwmconfig
sudo systemctl enable –now fancontrol thermald

Solution 2:
Install precompiled it87 package from AUR (No manual compilation, error-free, optimal for Arch/CachyOS)
Manual compilation easily causes compiler incompatibility issues. Use the pre-built AUR package to skip the make compilation step entirely:
bash

Install AUR helper yay if you do not have it
sudo pacman -S yay

Install precompiled it87 driver that auto-matches your current kernel
yay -S it87-dkms-git

Load driver and configure fan control
echo “it87” | sudo tee /etc/modules-load.d/it87.conf
sudo modprobe it87
sudo sensors-detect
sudo reboot
sudo pwmconfig
sudo systemctl enable –now fancontrol thermald