Hi Support, I need some assistance to get the latest BIOS file for Ser5 max 5800H to update its bios. Current version is 5800H602. Additionally, Im planning to upgrade the ram to 64GB. If it is compatible with my machine. CORSAIR Vengeance SODIMM DDR4 RAM 32GB (1×32GB) 3200MHz CL22-22-22-53. Thanks

BIOS Update - Ser5 Max 5800H

ZhypeR

Hi Support,

I need some assistance to get the latest BIOS file for Ser5 max 5800H to update its bios.
Current version is 5800H602.
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Additionally, Im planning to upgrade the ram to 64GB. If it is compatible with my machine.

CORSAIR Vengeance SODIMM DDR4 RAM 32GB (1×32GB) 3200MHz CL22-22-22-53.

Thanks

support7

hello, could you pls send us a picture of the sn code on the bottom of the machine? then we could check it and send you the bios accordingly, for the ram, yes, it could maximum support 64GB DDR4 3200MHZ.

ZhypeR

Thanks for the confirmation on the ram. I have attached the request info.

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support4

hi there

I sent you in private message .

omare777

Hi, im having issues installing the 64gb of ram in my SER5 MAX, it only recognizes one module… is it a BIOS thing? or do i need something prior to install it.

support6

I have replied you under your own post,pls check it.

ZhypeR

Hi omare,

Can i know what brand & configuration ram stick u are using?

Yet to receive mine. Now im worried 😟

omare777

ZhypeR hi there, sorry not getting back to you sooner.
I bought the Crucial kit, since the original brand the ser5 had was Crucial, i figured why mess with that… so, after many tests, i concluded it was a bad stick, nothing to do with the mini pc.

ZhypeR

Update. Received my 64g sticks, surprisingly it just worked. Didn’t have to update bios or do anything much but for some reason it take quite awhile for display to show up.

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support1

ZhypeR Thanks for the update.
The system might be performing tasks such as recognizing the new hardware, initializing the memory controller, and running various system checks. This can take some time.

omare777

ZhypeR could you tell me if its worth the money?? does it run faster or smoother?

DesiSonic007

Is the company legit or am I scammed. I will return the product been trying to set it up for 8 hours sent a mail to support also. Something is seriously wrong with the way the support is happening shipping damaged products etc

support1

DesiSonic007 Hi there,

Sorry for the late reply due to time difference.
Could you please try to clear the CMOS ?
Please turn off the PC , unplug the power supply, and put the pin in the CMOS pinhole and press it for about 10 seconds , restart the PC after ten minutes.
Here is the tutorial https://mega.nz/file/XypwTISY#DVT0BsjOgiPkZ-drQaj88JH9Z7f7qpKGP2E3nMHW8ms

DesiSonic007

@“support1”#p342

support1

support1 I will do this based on the video and reach out after work

support4

DesiSonic007
OK, No problem

DesiSonic007

support4 hi how to get my windows 11 pro license key please

support6

DesiSonic007
hello there,
could you send us the picture of the SN on the bottom of the PC?then we can send you the corresponding key.

support6

omare777

Hello,

Please send the e-mail to the support-pc@bee-link.com,so that we can check for you better.

Best regards!
Wendy
Customer Support

ZhypeR

No difference in speed and 32g is just nice unless u have a specific need.

personally I needed it for my lab simulation for network devices which uses up alot ram if i wanted to add more nodes