omare777 Hi, im having issues installing the 64gb of ram in my SER5 MAX, it only recognizes one module… is it a BIOS thing? or do i need something prior to install it.
ZhypeR Hi omare, Can i know what brand & configuration ram stick u are using? Yet to receive mine. Now im worried 😟
omare777 ZhypeR hi there, sorry not getting back to you sooner. I bought the Crucial kit, since the original brand the ser5 had was Crucial, i figured why mess with that… so, after many tests, i concluded it was a bad stick, nothing to do with the mini pc.
ZhypeR Update. Received my 64g sticks, surprisingly it just worked. Didn’t have to update bios or do anything much but for some reason it take quite awhile for display to show up.
support1 ZhypeR Thanks for the update. The system might be performing tasks such as recognizing the new hardware, initializing the memory controller, and running various system checks. This can take some time.
DesiSonic007 Is the company legit or am I scammed. I will return the product been trying to set it up for 8 hours sent a mail to support also. Something is seriously wrong with the way the support is happening shipping damaged products etc
support1 DesiSonic007 Hi there, Sorry for the late reply due to time difference. Could you please try to clear the CMOS ? Please turn off the PC , unplug the power supply, and put the pin in the CMOS pinhole and press it for about 10 seconds , restart the PC after ten minutes. Here is the tutorial https://mega.nz/file/XypwTISY#DVT0BsjOgiPkZ-drQaj88JH9Z7f7qpKGP2E3nMHW8ms
DesiSonic007 @“support1”#p342 support1 support1 I will do this based on the video and reach out after work
support6 DesiSonic007 hello there, could you send us the picture of the SN on the bottom of the PC?then we can send you the corresponding key.
support6 omare777 Hello, Please send the e-mail to the support-pc@bee-link.com,so that we can check for you better. Best regards! Wendy Customer Support
ZhypeR No difference in speed and 32g is just nice unless u have a specific need. personally I needed it for my lab simulation for network devices which uses up alot ram if i wanted to add more nodes
