I resolved the issue where the SER8 8845HS’s fan RPM did not increase despite the rise in cpu temperature while in automatic mode by installing a software called “Fan Control v209”.

Hello there， Thanks for your sharing. Have a nice day！

I would be interested in the topic, but it is empty. You also don’t reply to messages.

carlosmeldano Hi there, Sorry, here is his quote: I resolved the issue where the SER8 8845HS’s fan RPM did not increase despite the rise in cpu temperature while in automatic mode by installing a software called “Fan Control v209”.

support1 I know because I have also tried but that is a software in Windows only. And if it works, why don’t you just implement or fix it in BIOS, while the settings are already there, just not working?

carlosmeldano Hi there, What about you change the auto mode in the BIOS?

support1 it doesn’t work either. I have a SER5 MAX, too, and that works fine there. I think this is a small bug in SER8 v029 BIOS. Full On Mode works (fan goes maximum), but when you set to PWM Manually or Automatic modes, it does the same. No matter what mode or values I set, it will always go with default settings. This is why I asked you to speak with the firmware guys, because they will know what I am talking about. This is easy to solve as it just seems to be a bug. Same applies to Advanced > OEM Features Management > Usb Power Controller. No matter what I set, it will always be “All ON”. I think this is also a small bug, and these values are ignored. This is a good PC, but these small bugs are annoying, and very easy to be solved by Beelink.

carlosmeldano for SER8845, PWM is EC controlled and cannot be adjusted.

support6 3 days ago, you (or a colleague of yours) advised to install FanControl (comment #4), but that is a Windows application and is blocked by some antivirus software. I tried it out, it can even stop the fan from spinning, so it is just possible to implement. There was another thread in which users are asking for this function. Why don’t you implement it in BIOS if it is a requested feature?

Dear Beelink Team, Yesterday evening I made 2 posts in the Ser8 topic espacialy the same Problem with the fan noice.. Unfortunately, both posts are no longer visible in the forum. The 2 posts are displayed in my account, but the content is missing here too. Allow me to ask where the content of my posts has gone? BG

spritti my posts are always moderated, and awaiting approval, so you are more lucky than I am.

SER8 8845HS / Windows11 PRO 24H2 / cpu fan speed problem

support4

carlosmeldano
Hi there
i have sent you a BIOS for optimizing the fan .

and please try this software first, see if it works
1.You can also try Software : SpeedFan to optimize the fan .

carlosmeldano

support4 hi there, thank you, but this BIOS is already installed into my SER8 and still doesn’t work.

carlosmeldano

support4 and SpeedFan works, but it is not supported by some antivirus software, and only available in Windows. Can you please fix this in BIOS?

morfeusz

I understand that the problem is the high fan speed when the SER8 is not heavily loaded?
Maybe this applies to the W11 24H2 update? I read that on 23H2 this was not the case.

support1

Hi there,

After you change the fan speed setting in the BIOS, please press F4 to save and exit .
Wait until you go into the system, turn off the PC and unplug the power supply, then you can check if it works.

carlosmeldano

support1 no, it doesn’t work. I tried all combination, fan never stops even when it should.

Image description

spritti

carlosmeldano

Hi Calos, this is a Post i wrote 4Days before, but it’s under approval - nothing happend!

Hello all, I would like to briefly summarize which changes did NOT help to adjust the fan volume or fan management speed:
different Bios updates –> Vers.29xxxxxxxxxxxxxxx
PWM Bios settings automatic, manual… tried all settings once Result >> fan is constantly running!
Bios reset to default setting. Result >> fan is constantly running!
PWM to automatic Result >> fan is constantly running!
Tried FanControl (Windows software) as a workaround. Unfortunately I have to say that when installing the third-party software
all alarm bells >> Windows Defender, Avast etc. block the software from running! You then have to enter exceptions in the virus scanner to get FanControl to work. My conclusion here is that Fan Control should not be used permanently.
At this point I would also like to add that it is strange for the manufacturer to expect the end customer to use such a solution (workaround). I think we all don’t need a DIY solution, but rather a bios update that works! Hope it comes soon…….<<<
SY

support1

carlosmeldano Hi there, In a computer system, the fan is designed to maintain the temperature of components such as the CPU and GPU within a safe operating range. The BIOS setting of a temperature limit for fan operation is a threshold value that, in theory, should trigger the fan to turn on or off.
However, in a real - world scenario, there are many factors that can affect the actual operation of the fan. The temperature sensors used to measure the temperature may have a certain margin of error. For example, the accuracy of the sensor may be ± a few degrees Celsius. So, even if the measured temperature is 28°C and the set - off limit is 30°C, the fan may still run due to other factors. Components like the CPU and GPU can retain heat even after the workload has decreased and the measured temperature has dropped. This is known as heat soak. The fan may continue to run to dissipate this residual heat more effectively.
For example, a CPU that has been under heavy load for an extended period may have heated up the surrounding components such as the heat sink and the motherboard. Even when the CPU’s core temperature drops below the set - off limit, the fan may still operate to cool down these other components and prevent the CPU from quickly heating up again due to the stored heat in the nearby materials.

support1

carlosmeldano By the way, the temperature you refer to in the BIOS is System temperature not CPU temperature.

carlosmeldano Hi Carlo,
If you choose to use SpeedFan to disable the fan at low temperatures, it’s crucial to closely monitor the system’s temperature using reliable software (SpeedFan itself or other temperature - monitoring tools). You should also be aware of the signs of overheating, such as system instability, crashes, or sudden performance drops. It’s generally a good idea to test the fan - disabling settings in a controlled environment and for short periods to see how the system responds. And always keep in mind that the R & D team’s warnings about potential harm to the CPU through BIOS - level fan control are based on their knowledge of the system’s hardware and its expected behavior.

Serli

carlosmeldano

Reduce the value of SMF Start PWM or set it to 0 if you want the fan to rotate less or switch off.
The value defines the minimum PWM rate that can be set by the automatic system.
Unfortunately, this is not explained and is not communicated.

In your picture, the SMF Start PWM is at 80 (value range 0-255), so the automatic system will never regulate below PWM 80 (approx. 1300 rpm).

carlosmeldano

spritti hi Spritti, you went through what I went through, there is no solution, and Beelink support just totally don’t care.

spritti

Dear Support Team,
why are my posts checked and not published? I think it’s supposed to be a forum for mutual help?

My last post has been waiting to be published for 5 days now but nothing happens!

carlosmeldano

spritti I would be so happy if Beelink support would finally realize the problem and helps us instead of convincing them again and again about a problem they are just ignoring.

spritti

Hallo I will tried again…………
Based on my current knowledge and having worked through all the suggestions made here in the forum, including BIOS updates, settings back and forth and back again and reset etc…, third-party software (DIY), I have not been able to get the PWM function to work in the UEFI BIOS. In my opinion, the problem lies in the communication between the sensors on the motherboard and the UEFI BIOS and the PWM fans.
Perhaps PWM is not possible on the fans or another error on the MB is preventing the UEFI BIOS from working with the PWM settings!

Dear technical support, I don’t want to replace the hardware myself now, starting with changing the fans….
IT’S your time for solution now.
THX

Dear Support Team,
why are my posts checked and not published? I think it’s supposed to be a forum for mutual help?

THE NEXT POST (approval) same same >>What’s going on?

Dear Support Team,
why are my posts checked and not published? I think it’s supposed to be a forum for mutual help?

THE NEXT POST (approval) same same >>What’s going on?

Dear Support Team,
why are my posts checked and not published? I think it’s supposed to be a forum for mutual help?

THE NEXT POST (approval) same same >>What’s going on?

Dear Support Team,
why are my posts checked and not published? I think it’s supposed to be a forum for mutual help?

THE NEXT POST (approval) same same >>What’s going on?

Dear Support Team,
why are my posts checked and not published? I think it’s supposed to be a forum for mutual help?

THE NEXT POST (approval) same same >>What’s going on?

Dear Support Team,
why are my posts checked and not published? I think it’s supposed to be a forum for mutual help?

THE NEXT POST (approval) same same >>What’s going on?

Dear Support Team,
why are my posts checked and not published? I think it’s supposed to be a forum for mutual help?

THE NEXT POST (approval) same same >>What’s going on?

support4

spritti
Hi there ,
i sorry .
some of the posts need to be approved . it takes times .
but we will expedite this process soon.

and please try this software first, see if it works
1.You can also try Software : SpeedFan to optimize the fan .

carlosmeldano

support4 do you speak english?

I just don’t understand how a customer service can so ignore the customers? It is like we don’t exist, I just don’t understand how a comapny like Beelink even think of treating customers like that.

spritti

carlosmeldano

Hi Carlos, I now have the impression that the support team doesn’t want or can’t help. Normally it should be possible if all components are OK? to get the UEFI BIOS PWM settings to work!
What the support team has suggested so far definitely doesn’t help, but unfortunately they lack the self-awareness and willingness to escalate the issue to the next level. Surely a manufacturer should be able to provide competent help?

At the moment I just don’t understand why the support team keeps giving the same answers over and over again.

carlosmeldano

spritti because they just don’t care about customers at all. Look, I have explained this in multiple topics, even asked for help in PM, no response, not even the feeling of they want to help. Just saying the same: FanControl, impossible, FanControl, impossible, your fault.

spritti

carlosmeldano

It’s a shame that I spent so much time trying to use the support tips and there was no solution!

mrc

I can add my experience here as I am apparently not authorized to start a new discussion. However, my beelink is the SER8 8745HS, which should be almost identical to the 8845HS.

I have noticed two things about the BIOS:

the CPU fan runs continuously, even when I put Windows 11 into sleep mode. I haven’t changed anything in the BIOS yet. Everything is in the default setting.
the TDP setting “Performance” in the BIOS has no effect. Thermal Design Power always remains at 54W (instead of 65W with “Performance”)

Image description
No Matter what setting i choose, TDP stays on 54 Watt

I use HWinfo to read the technical specs and settings in Windows.

Is there perhaps already or soon a new BIOS update? At least for 8745HS?

Edit: Looks like the image will be compressed after uploading. i uploaded it here it for full res: https://postimg.cc/3ycMr7DY

carlosmeldano

support1 thank you for the explanation but I know how a cooling system works. but with full respect, no one implements a function with “certain margin of error” and so on. this is not specification. a program is deterministic and if you specify to stop the fan below 30C, and you also specify which sensors you check for that, you can disable the fan. the remaining heat and others is just a tale for the masses. and please, if I assume about you, dear support that you have the technical knowledge, why do you assume that I don’t know what I am talking about?

support1 the question is and was very simple from the beginning, and I would like to have an answer for this for weeks now:
can you please implement that function that I can decide and set at which temperature I would like to turn off/on the fan, and align the cooling curve to these set values? this function works for ser5 bios…
answer is simple:
1) you can implement it, and will implement it in the future - thanks for that
2) you could but don’t want to implement this because you don’t want to invest resources in them
3) you cannot implement it because you don’t have the necessary knowledge

can you please give me an answer on this?

mrc 1) it never turns off, 2) that TDP is the factory value and doesn’t change with profile. try HWINFO64, “Sensors-only” and “CPU Package Power”, which under load shows the correct value.

support1

carlosmeldano Hi Carlo, our R&D suggest not to turn off the fan even though it reaches the value you set. So we do not make it work in the BIOS in order to protect the CPU.

carlosmeldano

support1 dear support thank you very much for your clear answer.
now, what about your other suggestion to use SpeedFan? I can disable the fan at low temperatures with SpeedFan, but with BIOS, it would be harmful for CPU?

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