support1 Maybe you are using the wireless keyboard or mouse ? You need to use the wired keyboard when you set it up at the beginning. After you go into the system, you can connect the wireless keyboard and mouse.
3.Here is the graphic driver for SER8 8745HS https://url.bee-link.cn/1M4S . You can also go to AMD website and download the auto-detect program.It will update some chipsets and video drivers automatically. It will identify and install appropriate drivers for their AMD hardware. The program works by scanning the user’s system to detect the installed AMD hardware components, such as graphics cards or processors. It then compares the detected hardware information with a database of AMD drivers and software versions.

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AMD IPU stands for AMD Intelligence Processing Unit. It’s a specialized chip from AMD designed for AI - related tasks.
Please go to your device manager to check if there is IPU driver with yellow exclamation , if yet, you need to right click it and update it with the IPU driver file.

Thank you for your help. The keyboard and mouse are wired.
SER8 8745hs does not have AI, the higher model SER8 8845hs has AI.

      morfeusz Hi there,

      can you use your keyboard and mouse now ? If not, please try clearing the CMOS.
      Please turn off the PC , unplug the power supply and other USB devices, then put the pin in the CMOS pinhole and press it for about 10 seconds , restart the PC after ten minutes.
      Here is the tutorial https://url.bee-link.cn/5FdW

      Fabo3D Hi there,

      Sorry, currently , we don’t have newer BIOS for this item model

          Hello :) Where can i download the drivers for the Ser5 Pro 5850U ? It arrived today and windows installed a wrong update on top of amd

            Hello I am looking for the latest bios for my EQ12
            Image description

            also the Windows 11 Key so I may reinstall
            Image description

            Thank You

              support1

              Hi thank you

              The drivers do they have the amd and sound drivers as well?

              Product: SER5 5600H
              SN:5600H2LF20486
              SER 5 PRO-E-16500EJ0W64PRO

                  • Mmaljin

                    • Post #151
                    • Edited
                    • #151

                    hello,
                    You need full drivers for Beelink GTi13 Ultra Intel® Core™ i9-13900HK.

                    SN:13905EH70172

                      Hello Beelink team,

                      I recently purchased a new Beelink GTi Ultra 12 mini PC with an i9 12900HK processor, but it frequently freezes or gets stuck. Additionally, I bought the docking station and an Nvidia 4060 GPU. I’ve already installed the GPU drivers, but I’m still missing the drivers for the mini PC itself. Could you please share them with me?

                      Furthermore, I need to know why my mini PC is freezing and even gave me a blue screen, despite being just two days old and only being used for watching videos and installing some simple programs.

                      Thank you.

                        Is there a UEFI or Bios on the Beelink SER8 8745?

                          11 days later

                          Hi, the fingerprint no longer works after I update windows. I even downloaded the driver for GTi14 fingerprint driver. Said installed but windows complain no compatible fingerprint sensor. Windows 24H2

                            jacknjill101 Hi there,

                            Could you please go to device manager and roll back the fingerprint driver version to the original one ?

                                I’m having display problems with 2 different SER8 8745HS. To be specific, when I connect 2 monitors to the computer (Display Port and HDMI Port), only the Display port monitor works, but the HDMI port doesn’t.

                                May I please have the proper drivers needed to use HDMI and Display Port?

                                Here’s my device(s):
                                8B.023600834GA0
                                SN: B87455EG00252
                                SER8-L-321TBVK0W64PRO-DP/XA

                                Any assistance is greatly appreciated!

                                  support1 I reinstalled the OS and followed the instructions, but still no fingerprint sensor showing.Image description

                                      support1 Yes I installed the driver many times. It just says it’s ready for the hardware. You can see in the image there is Unknown usb device with bad descriptor. Look at the link I sent of the other thread, there is no solving this yet.
                                      Image description