SER8 8745HS Linux headphone output issue

kepler186f

Magister

If it works in windows, pretty sure it is not a bios problem but a linux driver problem… try a recent distro like Linux MX AHS, once installed update kernel to latest using their MXPI tool and update all packages, just to check.

Also disable Fast Boot in BIOS

kepler186f

Magister

I’m having the same problem on windows. I’ll check the Fast Boot option in the BIOS.

support4

kepler186f
Hi there
Please also check if your BIOS is v29 the latest.

kepler186f

support4

see previous posts. my bios version is v029

support4

kepler186f
Hi there .
Please try some solutions here :
1.CLR CMOS
First, please unplug the power supply and HDMI cable.
Secondly, Please hit the “CLR CMOS” button/hole for about 10 seconds.
For some models the CMOS hole could be in the Audio port .
Please wait until 10 minutes later (THIS IS VERY IMPORTANT),
Then plug the power supply and HDMI cable back in, turn on the PC again,
once turn on the PC, you will need more than one minute to wait for the PC to enter the system.
See if it works. Please try few more times.

support6

kepler186f

Manny55
Hello there,

The latest BIOS update has been sent to you.
Please see “Discuss Privately”.

perceval90
Could you please send us a picture of SN on the bottom of the PC?

Best regards!
Yue
Customer Support

Manny55

Hi all,

Updated BIOS for my ser8 8745hs to version V29_15_13 the headphone output issue has been solved in Linux, Windows 11 works ok too.

Thank you very much Beelink.

support7

If you have any questions during the use of the machine, please feel free to contact us. Have a nice day!

kepler186f

support7

Can you send the latest BIOS version and manual to update it?

Mockimok

Dear Beelink Support Team,

I would like to sincerely thank you for your prompt resolution of the audio issue I encountered with the SER8. The latest BIOS update has successfully addressed the problem, and my audio is now fully functional on Linux.

I truly appreciate the support and effort your team has put into resolving this matter. It’s clear that your dedication to ensuring compatibility and improving the user experience has made a significant impact.

Thank you again for your timely assistance and for fixing the issue that was preventing the BIOS from properly enabling audio on Linux.

Best regards

support6

Mockimok

kepler186f
Hello there,

You are very welcome, my friend.
If you have any questions in the future, please feel free to let us know.
Have a nice day.

Best regards!
Yue
Customer Support

kepler186f

Sound problem jn Linux Mint solved after bios update) Thanks Beelink Support Team!

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