Manny55
Hi there
Does it happen if in windows ?

    Manny55

    Hello there,

    Your bios version is already up to date, and there is currently no updated version.
    May I ask have you tried other versions of Linux?

    Best regards!
    Yue
    Customer Support

      Hi,

      Yes I’ve tried Debian 12, Ubuntu 24.10, Zorin 17 and Fedora Silverblue, same behavior.

      Regards.

        Hi. Same problem with sound (low volume) on linux mint Linux Mint 22.1 Xia

        .Image description

          kepler186f
          Hello there,

          Could you please send us a picture of SN on the bottom of the PC?

          Best regards!
          Yue
          Customer Support 

              If it works in windows, pretty sure it is not a bios problem but a linux driver problem… try a recent distro like Linux MX AHS, once installed update kernel to latest using their MXPI tool and update all packages, just to check.

              Also disable Fast Boot in BIOS

                Magister

                I’m having the same problem on windows. I’ll check the Fast Boot option in the BIOS.

                    kepler186f
                    Hi there
                    Please also check if your BIOS is v29 the latest.

                        kepler186f
                        Hi there .
                        Please try some solutions here : 
                        1.CLR CMOS
                        First, please unplug the power supply and HDMI cable. 
                        Secondly, Please hit the “CLR CMOS” button/hole for about 10 seconds.
                        For some models the CMOS hole could be in the Audio port .
                        Please wait until 10 minutes later (THIS IS VERY IMPORTANT),
                        Then plug the power supply and HDMI cable back in, turn on the PC again, 
                        once turn on the PC, you will need more than one minute to wait for the PC to enter the system.
                        See if it works. Please try few more times.

                          kepler186f

                          Manny55
                          Hello there,

                          The latest BIOS update has been sent to you.
                          Please see “Discuss Privately”.

                          perceval90
                          Could you please send us a picture of SN on the bottom of the PC?

                          Best regards!
                          Yue
                          Customer Support 

                                Hi all,

                                Updated BIOS for my ser8 8745hs to version V29_15_13 the headphone output issue has been solved in Linux, Windows 11 works ok too.

                                Thank you very much Beelink.

                                If you have any questions during the use of the machine, please feel free to contact us. Have a nice day!

                                  support7

                                  Can you send the latest BIOS version and manual to update it?

                                    Dear Beelink Support Team,

                                    I would like to sincerely thank you for your prompt resolution of the audio issue I encountered with the SER8. The latest BIOS update has successfully addressed the problem, and my audio is now fully functional on Linux.

                                    I truly appreciate the support and effort your team has put into resolving this matter. It’s clear that your dedication to ensuring compatibility and improving the user experience has made a significant impact.

                                    Thank you again for your timely assistance and for fixing the issue that was preventing the BIOS from properly enabling audio on Linux.

                                    Best regards

                                      Sound problem jn Linux Mint solved after bios update) Thanks Beelink Support Team!

                                        Mockimok

                                        kepler186f
                                        Hello there,

                                        You are very welcome, my friend. 
                                        If you have any questions in the future, please feel free to let us know. 
                                        Have a nice day. 

                                        Best regards!
                                        Yue
                                        Customer Support