Hi there,
Is there any SER8 bios update to solve the headphone output issue with Linux?
HDMI output , bluetooth speakers working good but when using headphone output no sound at all with Linux.
Windows 11 works ok.

Hello,

Please send a complete screenshot of your current BIOS version page.
Here is a link on how to check the BIOS version：https://url.bee-link.cn/EqEu
After you provide the current BIOS version, we can determine which one your BIOS is suitable for?

Best regards!
Wendy
Customer Support

Hi Wendy,

Here I attach a BIOS screenshot as you mentioned.
Thank you for your interest.

Farewell.Image description

It works well for me with Ubuntu. I used 20.04 and now I have 24.10. at least front output but the sound level is very low, need to set max volume for reasonable sound

    Even putting it to max volume is too low despite you put an EQ or maximizer plugin.
    it’s obviously that doesn’t work properly.
    Some people reported having that issue since they update their BIOS to the same one that I have in my SER8 8745HS.

      Manny55
      Hi there
      Please try another version of linux .
      and what `s your current BIOS ?

        Hi there,

        Take a look to the first post Yu`ll see there my BIOS version, this issue affects to every Linux version, headphone output sound is too low and it happened since Beelink updated the BIOS to the last one.

          Manny55

          Hello,

          Your BIOS version is already the latest, so you don’t need to update the BIOS version again.
          Which version of linux are you using?

          Have a nice day!

          Best regards!
          Wendy
          Customer Support

            Hello,

            Fedora 41

            Regrads.

              Manny55
              Hi there
              Does it happen if in windows ?

                Manny55

                Hello there,

                Your bios version is already up to date, and there is currently no updated version.
                May I ask have you tried other versions of Linux?

                Best regards!
                Yue
                Customer Support

                  Hi,

                  Yes I’ve tried Debian 12, Ubuntu 24.10, Zorin 17 and Fedora Silverblue, same behavior.

                  Regards.

                    Hi. Same problem with sound (low volume) on linux mint Linux Mint 22.1 Xia

                    .Image description

                      kepler186f
                      Hello there,

                      Could you please send us a picture of SN on the bottom of the PC?

                      Best regards!
                      Yue
                      Customer Support 

                          If it works in windows, pretty sure it is not a bios problem but a linux driver problem… try a recent distro like Linux MX AHS, once installed update kernel to latest using their MXPI tool and update all packages, just to check.

                          Also disable Fast Boot in BIOS

                            Magister

                            I’m having the same problem on windows. I’ll check the Fast Boot option in the BIOS.

                                kepler186f
                                Hi there
                                Please also check if your BIOS is v29 the latest.