LaBenedetti Hi there, sorry ,there is no authorized workshop in Brazil at the moment. About the repair fee, we are unable to decide it yet, we need to check the PC first.
kimdt Hi there,
Here are the possible solutions :
① Power - saving mode: Check if the monitor has any power - saving or sleep modes enabled that might be causing it to not display on the first boot. Disable such modes or set them to a longer timeout period.
② Please turn off the PC , unplug the power supply and other USB devices, then put the pin in the CMOS pinhole and press it for about 10 seconds , restart the PC after ten minutes.
Here is the tutorial https://url.bee-link.cn/5FdW
③ Please update the chipset driver , https://url.bee-link.cn/PAGj