Dear Bee-Link Support,
I recently purchased a Bee-Link GTi14 with the following specifications: 2TB hard drive, 96GB RAM, and an EX-Docking station for an external graphics card (Nvidia GTX 5070). After assembling everything, I powered on the computer with the preinstalled Windows 11 Pro.
Since I prefer a clean installation, I formatted the drive and installed my own version of Windows 11. To my surprise, after installation the system could not detect any Wi-Fi networks, and connecting an RJ-45 cable did not enable wired internet either. Using the SHIFT + F10 command and running oobe\bypassnro, I was able to complete the installation, but I noticed that Windows did not recognize many drivers.
I searched for help on the Bee-Link forum and found a driver package from what seemed to be official support. I successfully installed most of the drivers, but some of them still fail to install. Most importantly, I cannot install the network drivers, which means I still cannot fully use my new computer.
I also found a link to download the official Windows 11 image for the GTi14 (usually hosted on Mega.nz). Unfortunately, the image is over 12GB, and Mega’s free account only allows 5GB downloads before forcing a 6-hour wait. In my case, the process took a total of 24 hours, and in the end the download failed as the speed dropped to 0kb/s. Because of this, I had no choice but to pay for a Mega.nz subscription just to download the file:
GTi14_OS_24H2_Win11_PRO_BE200_8_USER_2024070801.rar
However, after extracting it, I discovered that several key files were missing, making it impossible to create a bootable USB drive via the boot manager. The instructions provided were also unclear and not user-friendly.
I strongly recommend that Bee-Link stop hosting critical system files on Mega.nz and instead use free and reliable alternatives, such as Google Drive, OneDrive, or similar services. This would save customers from unnecessary costs and frustration.
At this point, trying to set up the GTi14 feels like going back to the Windows 95/98 era, hunting for drivers manually—something I did not expect in 2025. Had I known in advance about these issues with drivers and OS installation, I would have reconsidered purchasing this device.
Could you please provide me with:
A complete and working driver package (especially network drivers).
A proper and verified Windows 11 Pro system image for the GTi14, with clear instructions on how to create a bootable installation USB.
Clarification on whether the installation issues might be caused by having the EX-Docking station connected during the Windows installation, and if the computer should be disconnected from it when installing the OS.
Thank you for your assistance.