TabascoTX
Have you tried the methods we offer to work on your machine? Is the machine working now?

      support6 do you have instructions on how to reset the SSD? I’m going to try everything this evening.

          Hi, here’s my BIOS info:

          Version: SER9T301
          Build Date and Time: 01/10/2025 18:03:55
          Serial Number: DHX375FG00029

          Is it the latest available or should i update?
          If i have, what’s the correct bios to download?

          Thanks in advance.

            TabascoTX
            Here is a tutorial for installing an SSD: https://mega.nz/file/fnByQBaZ#T0s7uW4lsrI6MwHnw_MLWeViJbJjP_uyR4s_Qv-V9GE

            Scrambler
            Please send us a picture of SN on the bottom of the PC. (We need two lines of SN code data)
            As well as it’s best to provide us with a screenshot of your main BIOS page for a more accurate judgment. (Please repeatedly press delete key as soon as you turn on the PC, go to BIOS.)

                  support6 I reinstalled Windows, reset the SSD, and I’m still not getting the option to type anything in. I already reset the CMOS. And reset the bios to defaults. And It loads, but no option to type anything. Looking at the bios main page, it looks like V38 is installed, with a date of January 2024. Image description

                    Hello, I’m requesting a bios update for my ser5 mini pc here is the sn and model

                    https://ibb.co/jkk6sy2N

                    SN : Y55604IG10579
                    SER5-E16512EJ0W64PRO-DP/XB

                    How do we update the BIOS and is there any guide/manual? Thanks.

                      ahsiang

                      Hello there,

                      Could you please send us a picture of SN code at the bottom of machine ?

                      Please repeatedly press delete key as soon as you turn on the PC, go to BIOS.
                      Please send us a picture of the Main page, we will check if you need to update the BIOS and will send you the corresponding BIOS file and tutorial.

                      Have a nice day!

                      @dndsin

                      Please repeatedly press delete key as soon as you turn on the PC, go to BIOS.
                      Please send us a picture of the Main page, we will check if you need to update the BIOS.

                      Have a nice day!

                      @TabascoTX

                      Hello there,

                      I have sent you the lastest BIOS file and EC file , please check your PM.
                      Pleae update the BIOS and EC, and then try to reinstall the system again.

                      Have a nice day!

                      @Scrambler

                      I have send you the lastest BIOS file and tutorial, please check the PM.

                      Have a nice day!

                          Hello
                          I’m thinking of purchasing a SER5 Pro/5825U/32G/500G
                          I’m searching for information and can’t find which BIOS and drivers that specific model requires. I can’t find anything about the SER5 Pro.
                          Can you help me?

                            Hammyj My SER7 would not flash until i formatted my USB Drive to FAT32. For whatever reason it wouldnt run with the USB in NTFS or FAT formats. I couldnt even get a shell command prompt to show up. And Win11 doesn’t give the option to format in FAT32. Just NTFS or FAT. I had to use my Linux laptop to format it.

                              Pericotero

                              Hello there,

                              Could you please send us a picture of SN code at the bottom of machine ?

                              Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.

                              Have a nice day!

                                dndsin
                                Please send us a picture of SN on the bottom to confirm.
                                Thanks for your patience and your understanding.

                                    Hi folks!

                                    I’ve got an SER 5 Max, was just checking to see if there was an updated Bios or drivers.

                                    The download page doesn’t have the MAX listed, is it just the 5800H folder?

                                    Thanks

                                      dndsin Please send us a picture of SN on the bottom of the PC(two lines).So that we can provide you with the correct bios file.

                                      JayL ① Please send us a picture of SN number and BIOS version.
                                      So we would be able to know whether it is latest BIOS and send you files accordingly.
                                      Here`s how to check your BIOS version:https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ 

                                      ②Yes, the driver files for ser max5800 and ser5800 are the same.
                                      Here is the driver source for ser5800
                                      Driver:https://url.bee-link.cn/SzSO Tutorial: https://url.bee-link.cn/wEmk

                                          Blue screen, green screen, freezing all day long - reinstalled os and drivers over and over, and reset cmos a couple of times. Lucky if I get to use my system for hour before rebooting.
                                          Help. Here’s a pic of the bottom of my mini and and the bios setup.
                                          Image description
                                          Image description

                                            beelink junk

                                            Hello there,

                                            Your BIOS is the lastest.

                                            Here are some solutions:
                                            1, It is recommended that you check whether the SSD has bad areas on other machine, you can use the software Diskgenius test.

                                            If you have a spare SSD, it is recommended that you install the spare SSD inside the machine to try reinstalling the system.

                                            2, I suggest you try let stand the BIOS battery 1 to 2 hours to install back to try again, this is the tutorial: https://mega.nz/file/fz5HHaZQ#8HXWZaZD4SoqnkIuhsBeapSo6Kt4kzXNIyiTS1ORY8w

                                            Have a nice day!

                                                support10
                                                Seriously? that is your best answer. I ran the diskgenious - every sector good or excellent. I do NOT have “spare” SSD - how many non-computer geeks do? I will try the battery disconnect overnight cause I NEED TO WORK during the day and cannot shut my system down for 2 hours.
                                                And now the kicker - Microsoft security won’t let me login on start up because the system has had to many restarts.
                                                Thanks for nothing BeeJUNK