support6 I reinstalled Windows, reset the SSD, and I’m still not getting the option to type anything in. I already reset the CMOS. And reset the bios to defaults. And It loads, but no option to type anything. Looking at the bios main page, it looks like V38 is installed, with a date of January 2024. Image description

Hello, I’m requesting a bios update for my ser5 mini pc here is the sn and model

https://ibb.co/jkk6sy2N

SN : Y55604IG10579
SER5-E16512EJ0W64PRO-DP/XB

How do we update the BIOS and is there any guide/manual? Thanks.

    ahsiang

    Hello there,

    Could you please send us a picture of SN code at the bottom of machine ?

    Please repeatedly press delete key as soon as you turn on the PC, go to BIOS.
    Please send us a picture of the Main page, we will check if you need to update the BIOS and will send you the corresponding BIOS file and tutorial.

    Have a nice day!

    @dndsin

    Please repeatedly press delete key as soon as you turn on the PC, go to BIOS.
    Please send us a picture of the Main page, we will check if you need to update the BIOS.

    Have a nice day!

    @TabascoTX

    Hello there,

    I have sent you the lastest BIOS file and EC file , please check your PM.
    Pleae update the BIOS and EC, and then try to reinstall the system again.

    Have a nice day!

    @Scrambler

    I have send you the lastest BIOS file and tutorial, please check the PM.

    Have a nice day!

      Hello
      I’m thinking of purchasing a SER5 Pro/5825U/32G/500G
      I’m searching for information and can’t find which BIOS and drivers that specific model requires. I can’t find anything about the SER5 Pro.
      Can you help me?

        Hammyj My SER7 would not flash until i formatted my USB Drive to FAT32. For whatever reason it wouldnt run with the USB in NTFS or FAT formats. I couldnt even get a shell command prompt to show up. And Win11 doesn’t give the option to format in FAT32. Just NTFS or FAT. I had to use my Linux laptop to format it.

        Pericotero

        Hello there,

        Could you please send us a picture of SN code at the bottom of machine ?

        Please repeatedly press delete key as soon as you turn on the PC, go to BIOS. Please send us a picture of the Main page, we will check if you need to update the BIOS.

        Have a nice day!

        support10 Here is the screenshot of my bios page Image description

          dndsin
          Please send us a picture of SN on the bottom to confirm.
          Thanks for your patience and your understanding.

            • #53

            Hi folks!

            I’ve got an SER 5 Max, was just checking to see if there was an updated Bios or drivers.

            The download page doesn’t have the MAX listed, is it just the 5800H folder?

            Thanks

              support4 this is the sn I already sent it
              SN : Y55604IG10579

                dndsin Please send us a picture of SN on the bottom of the PC(two lines).So that we can provide you with the correct bios file.

                JayL ① Please send us a picture of SN number and BIOS version.
                So we would be able to know whether it is latest BIOS and send you files accordingly.
                Here`s how to check your BIOS version:https://mega.nz/#F!yuISGa4I!s1bQQajKwnsEdzjqq4nopQ 

                ②Yes, the driver files for ser max5800 and ser5800 are the same.
                Here is the driver source for ser5800
                Driver:https://url.bee-link.cn/SzSO Tutorial: https://url.bee-link.cn/wEmk

                Blue screen, green screen, freezing all day long - reinstalled os and drivers over and over, and reset cmos a couple of times. Lucky if I get to use my system for hour before rebooting.
                Help. Here’s a pic of the bottom of my mini and and the bios setup.
                Image description
                Image description

                  beelink junk

                  Hello there,

                  Your BIOS is the lastest.

                  Here are some solutions:
                  1, It is recommended that you check whether the SSD has bad areas on other machine, you can use the software Diskgenius test.

                  If you have a spare SSD, it is recommended that you install the spare SSD inside the machine to try reinstalling the system.

                  2, I suggest you try let stand the BIOS battery 1 to 2 hours to install back to try again, this is the tutorial: https://mega.nz/file/fz5HHaZQ#8HXWZaZD4SoqnkIuhsBeapSo6Kt4kzXNIyiTS1ORY8w

                  Have a nice day!

                    support10
                    Seriously? that is your best answer. I ran the diskgenious - every sector good or excellent. I do NOT have “spare” SSD - how many non-computer geeks do? I will try the battery disconnect overnight cause I NEED TO WORK during the day and cannot shut my system down for 2 hours.
                    And now the kicker - Microsoft security won’t let me login on start up because the system has had to many restarts.
                    Thanks for nothing BeeJUNK

                      Hi!
                      I would like to update my BIOS, on my MINI S13. Could you tell me which BIOS the latest, and give a link for that.
                      Thx.
                      This is my MINI S13:
                      Image description

                      My BIOS version:
                      MINIS13001
                      11/04/2024

                      And I also see in CPU-Z program, the DRAM has 4 types JEDEC timing, how can I switch between, because the DRAM was set the slowest timing.
                      Thanks your answer.

                      beelink junk

                      Hello there,

                      If the machine shows a blue screen and reinstalling the system still fails to solve the problem, it is highly likely that there is a hardware failure inside the machine.

                      If there is no problem with the SSD of your machine, it is recommended that you check the RAM of your machine.

                      If the problem still cannot be solved, we suggest you contact our after-sales service email——support-pc@bee-link.com to inquire about the repair matters.

                      @Peter19790311

                      Hello there,

                      Your BIOS is the lastset.
                      We asked the technicians, DRAM cannot be changed.

                      Have a nice day~

                        Hi there. Just purchased a brand new Beelink SER9 Pro AMD Ryzen™ AI 9 HX 370. I am having the issue with the latest AMD drivers blue-screening Windows 11 and preventing reboot/repair. I have now reinstalled Windows. Please advise which BIOS file I should be using to fix this.

                        S/N: BHX374BF10250
                        SER9-L-321TBVK0W64PRO-DP/XA/Y0

                        Many thanks!

                        support10
                        Well - did the battery thing last night - worked great - now all I get is green screen after green screen within minutes of starting this little peice of crap.
                        Oh yeah - and I had to fire my up old windows 10 pc to write to you again and to search the drivers for wifi and bluetooth cause they were GONE on the first boot on the beelink junk because YOUR machine won’t stay on long enough to actually do anything!!!!

                        I REALLY regret this purchase!!!!

                        So you are suggesting that I go throw good money after bad and buy some ram? and what - pray?
                        What will contacting someone by email accomplish? Are they going to make hopeful suggestions too or will they take some concrete action to ACTUALLY fix this brick?

                        Hi, just got a SER 8 8745. I am trying to update to Windows 11 from Windows 10 pro but the TPM 2.0 is not recognized even though it is recognized in BIOS?

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