• KKron

    • Post #14
    • Edited
    • #14

    Tried both and one with the same effect. Since the problem with the Kingston modules has disappeared, I will hold off on updating the BIOS for now plus I have the latest version, as I wrote above.

    Thanks for your reply.
    If you have any questions during the use of the machine, please feel free to contact us. Have a nice day! 

    a month later

    I have same issue I think - using same Micron memory (1×32GB)

    I haven’t gotten it to start at all except once and since then the fan doesn’t even start.

    When you say “cold” boot doesn’t work but after 2-5 times it works - is “cold” boot plugging in the power? 2-5 times of pressing the power button 10 seconds to turn off and on again?

    changed to a kingston module and now it works …

    HPT-8xxx.SER8.V029.P8COM OC15.13.Link

      Grimani
      Your machine’s BIOS is already up to date and does not need to be updated.

        Perhaps, but your BIOS is still incompatible with Micron 32GB DRAM….

          Grimani

          Hello there，

          Yes, perhaps there is a compatibility issue between the brand of the machine and the RAM.

          If you have any questions during the use of the machine, please feel free to contact us.

          Have a nice day!

            Isn’t this something you’d want to solve…?

              Grimani
              Hi there
              May i know if you have tried other RAM brands?

                As I said, Kingston works fine. MIcron does not. Tried on two SER8s

                  Grimani

                  Hello there,

                  The issue of brand compatibility is temporarily unsolvable.

                  We will contact the R&D personnel to conduct more tests in the future and try to minimize the compatibility issues between the machine and the RAM brand.

                  Have a nice day!