Hello,
I am using a Beelink GTR9 Pro AI Max+ 395 and have run into some USB issues that seem to be caused by the system firmware.
Problem description:
During boot, Linux reports repeated errors on usb 3-5 such as:
- usb 3-5: device descriptor read/64, error -110
- usb 3-5: device not accepting address X, error -62
- usb usb3-port5: unable to enumerate USB device
This delays the initialization of my keyboard and mouse.
Sometimes, the system becomes unstable and freezes, which I suspect is related to these USB controller issues.
In the BIOS, the system reports 3 keyboards, 2 mice, and 2 docks connected, even though I only have one keyboard and one mouse attached (and a dock with a headset). I also tested with only keyboard + mouse connected; the issue persists.
I disabled XHCI handover in BIOS; the issue persists.
There is no option in BIOS to disable the individual phantom port (usb 3-5).
My request:
Could you please investigate if this is a firmware/ACPI bug that makes the controller report phantom USB devices?
If so, could you provide a BIOS/firmware update to correct this behavior, or advise on a workaround?