No microphone detected on Linux SER5

muttley

This is not a new problem apparently but I still can’t find a working solution anywhere.
I have a SER5-PRO Mini PC, AMD Ryzen 7 5850U since November 23. The OS is Linux Mint and I have been very happy with it. Sound output has been fine. I have recently subscribed to an online language course and connected a Logitech H111 headset with boom mike via the 3,5 mm input. Sound output is fine but the microphone does not work at all. The jack is CTIA as needed. All audio drivers are showing up in settings as well as in Audacity. This Forum shows that there is a problem that needs to be sorted. Is it BIOS related, I don’t know. Please help. My language subscription is useless without a working IN/OUT sound system.

Forgot to add.. This is the current spec
Vendor: American Megatrends International, LLC.
Version: 5800H602
Release Date: 06/15/2023
BIOS Revision: 5.19

Forgot to add. This is the current BIOS data
Vendor: American Megatrends International, LLC.
Version: 5800H602
Release Date: 06/15/2023
Address: 0xF0000
Runtime Size: 64 kB

    BIOS Revision: 5.19

Forgot to add. This is the current BIOS data
Vendor: American Megatrends International, LLC.
Version: 5800H602
Release Date: 06/15/2023
Address: 0xF0000
Runtime Size: 64 kB

    BIOS Revision: 5.19

muttley

Sorry, it’s a 5800H, not 5850U

support7

Check microphone permission: In system settings, check whether microphone access permissions have been granted.
Select the correct input device: In the computer system settings, make sure your airpods is correctly selected as the microphone input device.
Check the firmware of AirPods Pro 2: make sure that the firmware of AirPods Pro 2 has been updated to the latest version.

muttley

It’s a brand new logitech headset with boom mike. The driver and HD audio controller are correctly set and not muted. Not quite sure what the AirPods firmware is needed for. OS is Linux Mint 21.3.