morfeusz Hi there,
can you use your keyboard and mouse now ? If not, please try clearing the CMOS.
Please turn off the PC , unplug the power supply and other USB devices, then put the pin in the CMOS pinhole and press it for about 10 seconds , restart the PC after ten minutes.
Here is the tutorial https://url.bee-link.cn/5FdW
Fabo3D Hi there,
Sorry, currently , we don’t have newer BIOS for this item model
Hello :) Where can i download the drivers for the Ser5 Pro 5850U ? It arrived today and windows installed a wrong update on top of amd
Hello I am looking for the latest bios for my EQ12
also the Windows 11 Key so I may reinstall
Thank You
iAmNico Here is the driver https://dr.bee-link.cn/?dir=uploads%2FSER%2FSER5-5850%2FDriver
Unclebud Please check your private message
hello,
You need full drivers for Beelink GTi13 Ultra Intel® Core™ i9-13900HK.
SN:13905EH70172
Hello Beelink team,
I recently purchased a new Beelink GTi Ultra 12 mini PC with an i9 12900HK processor, but it frequently freezes or gets stuck. Additionally, I bought the docking station and an Nvidia 4060 GPU. I’ve already installed the GPU drivers, but I’m still missing the drivers for the mini PC itself. Could you please share them with me?
Furthermore, I need to know why my mini PC is freezing and even gave me a blue screen, despite being just two days old and only being used for watching videos and installing some simple programs.
Thank you.
maljin Hi there,
Here is the driver https://url.bee-link.cn/dCVv
Lunner Here is the sound driver https://url.bee-link.cn/GN20
Here is the AMD driver https://url.bee-link.cn/SzSO
sensuidc7 Hi there,
Please try this tutorial https://buildin.ai/lizong/021dcc27-0e1a-4f94-8e42-6fd2f6e5c1eb
Is there a UEFI or Bios on the Beelink SER8 8745?
Hi, the fingerprint no longer works after I update windows. I even downloaded the driver for GTi14 fingerprint driver. Said installed but windows complain no compatible fingerprint sensor. Windows 24H2
jacknjill101 Hi there,
Could you please go to device manager and roll back the fingerprint driver version to the original one ?
support1 
no biometric sensor is in device manager even hidden ones. There was already a thread about this, seems no solution.
https://bbs.bee-link.com/d/4169-gti14-ultra-fingerprint-reader-stopped-working/15
Could you please reinstall the system and then install the driver ? Here is the tutorial https://url.bee-link.cn/74zu
Here is the driver https://url.bee-link.cn/dCVv
I’m having display problems with 2 different SER8 8745HS. To be specific, when I connect 2 monitors to the computer (Display Port and HDMI Port), only the Display port monitor works, but the HDMI port doesn’t.
May I please have the proper drivers needed to use HDMI and Display Port?
Here’s my device(s):
8B.023600834GA0
SN: B87455EG00252
SER8-L-321TBVK0W64PRO-DP/XA
Any assistance is greatly appreciated!
support1 I reinstalled the OS and followed the instructions, but still no fingerprint sensor showing.
jacknjill101 Hi there,
Did you install the finger print driver ETU813_3.6.2.3_Win11v24H2_WBF_WHQL https://url.bee-link.cn/dCVv
artbybart Hi there,
here is the SER8 driver https://url.bee-link.cn/1M4S
support1 Yes I installed the driver many times. It just says it’s ready for the hardware. You can see in the image there is Unknown usb device with bad descriptor. Look at the link I sent of the other thread, there is no solving this yet.
jacknjill101 Could you please check the details of the USB device ?what hardware ID is it ?
