Howdy and Happy Chinese New Year. I bought the SER8 Mini PC AMD Ryzen 7 8845HS w/ Radeon 780M Graphics, 32gb RAM and received it December 30th, 2024. I’ve been dealing with an AMD Raytheon Driver problem which seems to be crashing my machine after I upgrade to 96gb of Ram from the installed 32gb. I have researched this forum a lot for other answers and still cannot figure this out. Below are the details:

The system seemed to work fine when I was using it as originally configured. After I upgraded the RAM it seemed to do ok as well. However, I decided to work with partitions to get Ubuntu loaded alongside and accidentally deleted the Windows partition. So, I had to re-install Windows 11 Pro using the Media Creation Tool from Microsoft. I had no problems re-installing Windows 11 Pro. However, even after all Windows updates were installed (including optional ones), the machine was still missing the driver for the Multimedia Controller and there’s no AMD software to manage overclocking or GPU settings.

I saw a post elsewhere in the forum (https://bbs.bee-link.com/d/3995-beelink-ser8-8845hs-clean-installation-activation-drivers-basics) about a clean Windows 11 install which provided links to the AMD Auto Detect tool. When I downloaded and ran the Auto-detect minimal install from AMD it identified drivers and went thru the installation process till the end. However, at the very end of the driver installs, my display became unusable till I rebooted and then intermittently I got a strange message that the wrong AMD Graphics driver was installed and to use their utility to make sure I had the right one. Yet the utility continued to say I had the right driver installed.

It became so unstable (could not log into Windows and the screen took a very long time to appear) and mouse moved very jumpy. I tried rebooting and eventually it wouldn’t even let me log in. I had to re-install Windows 11 from scratch again going through the whole process from start. Yet, each time I tried installing the drivers from AMD that the installer recommends or even downloaded them directly via the link to the same software, it continued to freeze screen and become unusable at the end.

Then I read another post on this forum that indicated maybe the BIOS version I have is not updated to support additional RAM (over the 32gb originally installed). So, I uninstalled the additional memory and re-installed the 32gb strips that came originally with the machine, restarted the machine and sure enough, it seems to work fine with 32gb and the drivers installed work fine. However, seeing that Beelink clearly indicates in the specs that the RAM can be upgraded all the way to 256GB, I don’t see how 2× 48gb SODIMMS of the exact type as already installed (DDR5 Crucial SODIMMS) isn’t supported by the system. I’m believing the BIOS may need to be updated or there is a problem with hardware and I’ll need to return it.

So, I have included an image of my BIOS Screen (taken after I upgraded the RAM) and detailed machine specs below. Additionally I have included an image of the serial number information at the bottom of the unit.

Please advise what I need to do to upgrade the BIOS (if needed) please provie me links to download both BIOS and any updated drivers I may need to install.

Your help is appreciated.

Machine Specs:
Processor AMD Ryzen 7 8845HS w/ Radeon 780M Graphics 3.80 GHz
Installed RAM 96.0 GB (91.8 GB usable)
Device ID A4719042-DC77-4315-9C53-F63C1F411460
Product ID 00330-54385-33518-AAOEM
System type 64-bit operating system, x64-based processor

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Bios and bottom image attached: Image description