Hello Beelink Community,
I’m experiencing a frustrating issue with my Beelink GTR9 Pro (AMD Ryzen™ AI Max+ 395) and hoping someone can help or has encountered something similar.

System Specifications:

Model: Beelink GTR9 Pro
Processor: AMD Ryzen™ AI Max+ 395
OS: Windows 11 24H2
BIOS Version: P107 (not yet updated)

Issue Description:

I frequently run long data processing tasks in VS Code terminal for several hours while the display is turned off by pressing the screen button (not sleep mode). Normally, when I return and open the screen, VS Code terminal displays as expected. However, intermittently, I encounter the following problem:
The monitor shows “No Signal” (completely black screen).
Mouse and keyboard are completely unresponsive.
The hard shutdown button on the front panel does NOT work.
The only way to power off is to unplug the power cable.

Event Viewer Findings:

After forced restart, Event Viewer shows a Critical Error: Unexpected Shutdown, but there are no error logs leading up to it.
For example:
Last record log entry: 1:20 AM (terminal activity recorded)
Discovered frozen system: 1:40 AM
No errors found around 12:00 PM-1:40 AM timeframe

Troubleshooting Already Attempted: Initially, I suspected the LAN and its driver might be causing the issue. I disabled it in BIOS (“Device 3 Fun 2”) and switched to using a USB-to-LAN adapter instead. However, the issue persists. Ran sfc /scannow - No integrity violations or errors found.

Questions:

Has anyone experienced similar freezing issues on the GTR9 Pro?
Could this be related to power management, sleep states, or display driver issues?
Any other suggestions for diagnosing this problem?

Thank you in advance for any insights or suggestions!